At Barnes Store, we want you to love your purchase. If you are not completely satisfied, we’re happy to help with returns or exchanges.
Return Window:
You may return or exchange items within 30 days of the original purchase date.
Item Condition:
All returns must be in original condition, unworn/unused, with all tags attached.
Items must be returned in appropriate packaging (such as a box) that ensures they arrive in their original condition.
We reserve the right to deny a return if it arrives in insufficient packaging (such as a bag) or is not in resalable condition.
Refunds:
Eligible returns will be refunded to the original form of payment.
Original shipping costs are non-refundable.
Return Shipping:
We provide a prepaid return label to you at your request, and the cost of this label will be deducted from your refund.
To request a return label, please email us at info@barnesstore.net with your order number, name, and item details.
Exchanges:
Exchanges are processed as a return + new order unless the desired exchange is an even trade (such as a change in size). We will determine this when we receive your email with the information about what you are wanting to exchange.